{"title":"FAQ","description":"\u003ch3 data-path-to-node=\"3\"\u003e1. What is \"Touch me\"?\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003e\u003cb data-path-to-node=\"4\" data-index-in-node=\"0\"\u003eTouch me\u003c\/b\u003e is a premium brand operated by \u003cb data-path-to-node=\"4\" data-index-in-node=\"40\"\u003eHS SIYAM LLC\u003c\/b\u003e, registered in New Mexico, USA. We focus on providing high-quality, durable products that meet our 100% Quality \u0026amp; Safety standards.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"5\"\u003e2. How much is shipping?\u003c\/h3\u003e\n\u003cp data-path-to-node=\"6\"\u003eWe offer \u003cb data-path-to-node=\"6\" data-index-in-node=\"9\"\u003eFREE Standard Shipping on all orders over $100\u003c\/b\u003e. For orders below $100, a standard shipping fee will be calculated at checkout based on your location.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"7\"\u003e3. How long will it take to receive my order?\u003c\/h3\u003e\n\u003cul data-path-to-node=\"8\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"8,0,0\"\u003e\u003cb data-path-to-node=\"8,0,0\" data-index-in-node=\"0\"\u003eProcessing:\u003c\/b\u003e 1-3 business days.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"8,1,0\"\u003e\u003cb data-path-to-node=\"8,1,0\" data-index-in-node=\"0\"\u003eDelivery:\u003c\/b\u003e Typically \u003cb data-path-to-node=\"8,1,0\" data-index-in-node=\"20\"\u003e10-20 business days\u003c\/b\u003e for the USA, UK, and other major regions, as we source our products globally to ensure the best prices.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"9\"\u003e4. Can I return a used product?\u003c\/h3\u003e\n\u003cp data-path-to-node=\"10\"\u003e\u003cb data-path-to-node=\"10\" data-index-in-node=\"0\"\u003eNo.\u003c\/b\u003e According to our strict \u003cb data-path-to-node=\"10\" data-index-in-node=\"28\"\u003eRefund \u0026amp; Return Policy\u003c\/b\u003e, we only accept returns for \u003cb data-path-to-node=\"10\" data-index-in-node=\"79\"\u003eUnused and New products\u003c\/b\u003e in their original packaging with all tags and seals intact. Used products are not eligible for return.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"11\"\u003e5. What if my item arrives damaged?\u003c\/h3\u003e\n\u003cp data-path-to-node=\"12\"\u003ePlease inspect your order immediately upon arrival. If the item is defective or damaged, contact us \u003cb data-path-to-node=\"12\" data-index-in-node=\"100\"\u003einstantly\u003c\/b\u003e at \u003cb data-path-to-node=\"12\" data-index-in-node=\"113\"\u003ebusiness@hssiyamllc.com\u003c\/b\u003e with photographic evidence so we can resolve the issue.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"13\"\u003e6. Is my payment information secure?\u003c\/h3\u003e\n\u003cp data-path-to-node=\"14\"\u003eYes. Our store is powered by Shopify, and all credit card information is \u003cb data-path-to-node=\"14\" data-index-in-node=\"73\"\u003ealways encrypted\u003c\/b\u003e during transfer over networks to ensure your data is safe.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"15\"\u003e7. How do I track my order?\u003c\/h3\u003e\n\u003cp data-path-to-node=\"16\"\u003eOnce your order is shipped, you will receive a confirmation email with a \u003cb data-path-to-node=\"16\" data-index-in-node=\"73\"\u003eTracking Number\u003c\/b\u003e. You can use this number to monitor your package's journey in real-time.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"17\"\u003e8. How can I contact you?\u003c\/h3\u003e\n\u003cp data-path-to-node=\"18\"\u003eYou can reach our support team at \u003cb data-path-to-node=\"18\" data-index-in-node=\"34\"\u003ebusiness@hssiyamllc.com\u003c\/b\u003e or visit us at our registered address: \u003cb data-path-to-node=\"18\" data-index-in-node=\"97\"\u003e8206 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113, US\u003c\/b\u003e.\u003c\/p\u003e","products":[],"url":"https:\/\/www.touchmeshop.com\/collections\/faq.oembed","provider":"hssiyam","version":"1.0","type":"link"}